Please enter your order information above to reivew our return procedure.
Question 2.
Does the book comes with CD-ROM?
Answer:
All our books come directly from distributors. In most cases if CD-ROM is part of the material comes with the book, it should be in the book we sell you.
Question 3.
I have trouble finding my tracking number!
Answer:
Please make sure you enter the order# correctly. Sometime there are 2 orders numbers please make sure you are using the correct one.Please enter the Zip code of the shipping address not the billing address.
Tracking system is not real time updated. Please allow at least 6 business days for the tracking number to be on the system.APO, FPO addres does not contain tracking number.
Question 4.
Is this the right edition?
Answer:
Please confirm the ISBN of the book you purchase. Unless otherwise indicated in our description (International Edition, Softcover edition) you are getting the book that matches with the ISBN.
Question 5.
Where is my book?
Answer:
Please allow 4 - 8 business days to process and deliver the book to you.
You may obtain your order tracking number by using the above link. We update tracking number every 48 hours PLEASE DO NOT PANIC if you can't obtain your tracking. Most case it is in the shipping process.
